Comprehensive Privacy Policy

FactBridge is committed to protecting the privacy, confidentiality, integrity, and security of all users, clients, organizations, investigators, enterprises, and individuals who interact with our platform, services, investigation systems, intelligence infrastructure, verification workflows, and reporting environments.

This Privacy Policy explains how FactBridge collects, uses, processes, stores, protects, manages, and deletes personal information, investigation materials, uploaded evidence, intelligence data, communication records, technical information, and operational data associated with our services.

By accessing or using FactBridge services, platforms, dashboards, investigation systems, reporting portals, communication channels, or verification services, users acknowledge and agree to the collection, handling, processing, and protection practices described within this Privacy Policy.

FactBridge is designed as a secure investigation and intelligence analysis platform focused on:

• document verification,
• evidence review,
• fraud risk assessment,
• OSINT intelligence analysis,
• due diligence investigations,
• metadata analysis,
• enterprise reporting,
• and secure investigation management.

We recognize that investigation-related information may contain highly sensitive, confidential, operational, legal, financial, technical, or personal information. As a result, FactBridge follows confidentiality-focused operational standards and privacy-oriented security procedures to protect submitted information and investigation workflows.

FactBridge may collect personal information provided voluntarily by users during:

• account registration,
• investigation submission,
• report access,
• support communication,
• enterprise coordination,
• or platform interaction.

Collected personal information may include:

• full name,
• email address,
• phone number,
• company name,
• business designation,
• billing details,
• communication preferences,
• support request details,
• and account-related information.

This information is used strictly for:

• account management,
• investigation coordination,
• report delivery,
• support communication,
• operational verification,
• and service-related activities.

FactBridge may collect investigation-related materials submitted by users for verification, analysis, reporting, intelligence review, or evidence evaluation purposes.

Submitted investigation materials may include:

• documents,
• screenshots,
• PDFs,
• URLs,
• reports,
• images,
• videos,
• spreadsheets,
• archives,
• communications,
• contracts,
• financial records,
• metadata files,
• verification records,
• evidence attachments,
• and supporting investigation materials.

Users acknowledge that all submitted evidence and investigation-related materials are voluntarily provided for professional analysis and verification purposes.

FactBridge does not claim ownership of user-submitted investigation evidence.

FactBridge may automatically collect technical information related to platform access, infrastructure protection, operational monitoring, and security management.

Technical information may include:

• IP addresses,
• browser information,
• operating system details,
• session identifiers,
• device information,
• access timestamps,
• geographic access region,
• activity logs,
• login history,
• interaction records,
• and system diagnostics.

Technical data helps maintain:

• infrastructure security,
• platform stability,
• fraud prevention systems,
• abuse detection,
• access monitoring,
• and operational reliability.

FactBridge uses collected information strictly for legitimate operational, investigation, verification, analytical, reporting, and security-related purposes.

Information may be used for:

• investigation processing,
• evidence verification,
• OSINT analysis,
• metadata review,
• fraud assessment,
• risk classification,
• report generation,
• secure communication,
• account authentication,
• customer support,
• service optimization,
• platform security,
• legal compliance,
• and operational management.

FactBridge does not sell personal information, investigation evidence, or confidential user data to third parties.

FactBridge operates under strict confidentiality-focused operational procedures.

All investigation materials, uploaded evidence, verification reports, analyst observations, intelligence findings, communication records, and operational data are treated as confidential unless disclosure is:

• legally required,
• authorized by the user,
• necessary for operational processing,
• or required for security protection purposes.

Access to investigation-related information is restricted to:

• authorized personnel,
• assigned analysts,
• approved operational staff,
• and secured system administrators operating under confidentiality obligations.

FactBridge maintains internal access restrictions designed to minimize unauthorized exposure of investigation materials.

FactBridge implements commercially reasonable administrative, operational, and technical safeguards designed to protect user information, investigation materials, and operational infrastructure.

Security measures may include:

• encrypted communication systems,
• secured infrastructure environments,
• protected storage systems,
• access control frameworks,
• authentication systems,
• session protection,
• audit logging,
• infrastructure monitoring,
• secure evidence handling,
• and activity tracking mechanisms.

FactBridge continuously monitors operational infrastructure for:

• unauthorized access attempts,
• suspicious activity,
• infrastructure vulnerabilities,
• abuse patterns,
• malicious activity,
• and security threats.

While FactBridge follows reasonable security practices, users acknowledge that no digital infrastructure, online platform, internet-based service, cloud environment, or communication system can guarantee absolute security.

Investigation reports generated through FactBridge are protected through controlled access environments and secure report delivery mechanisms.

Report protection measures may include:

• secure report IDs,
• controlled dashboard access,
• encrypted downloads,
• activity logging,
• access verification,
• and protected communication channels.

Users are responsible for protecting:

• their login credentials,
• report access links,
• downloaded reports,
• shared investigation materials,
• and account access information.

FactBridge shall not be liable for unauthorized access caused by:

• user negligence,
• credential sharing,
• compromised devices,
• insecure networks,
• or third-party system compromise.

FactBridge follows a strict evidence retention and privacy-focused deletion policy designed to minimize long-term storage of sensitive investigation materials.

Unless legally required otherwise, all uploaded evidence, investigation documents, submitted files, metadata records, screenshots, communication attachments, intelligence artifacts, and associated investigation materials are automatically deleted, destroyed, anonymized, or permanently removed from active operational systems within a limited retention period after final report delivery.

By default:

• uploaded investigation evidence,
• submitted documents,
• verification materials,
• supporting attachments,
• metadata analysis files,
• temporary investigation records,
• and associated operational evidence

may be permanently deleted or securely destroyed within 30 days after the final investigation report has been delivered to the client or authorized user.

FactBridge reserves the right to shorten or extend deletion periods where necessary for:

• operational integrity,
• dispute resolution,
• abuse prevention,
• infrastructure protection,
• fraud investigations,
• legal obligations,
• regulatory compliance,
• or authorized enterprise agreements.

Deleted evidence may include:

• uploaded PDFs,
• screenshots,
• documents,
• videos,
• communication records,
• metadata extracts,
• technical analysis artifacts,
• temporary storage files,
• and investigation processing copies.

Following deletion procedures:

• investigation evidence may become unrecoverable,
• temporary operational backups may expire automatically,
• and associated investigation materials may no longer be accessible.

Users are strongly advised to:

• securely download final reports,
• retain personal copies of evidence,
• archive necessary documentation,
• and maintain independent backups before retention periods expire.

FactBridge is not responsible for restoring deleted investigation evidence after retention expiration or secure destruction procedures have been completed.

FactBridge may use secure deletion and destruction procedures designed to reduce unauthorized recovery of sensitive information.

Destruction procedures may include:

• encrypted deletion workflows,
• storage overwriting,
• secure file destruction,
• access revocation,
• infrastructure cleanup,
• backup expiration,
• and operational storage removal.

FactBridge reserves the right to determine appropriate technical destruction methods based on:

• infrastructure architecture,
• operational requirements,
• storage technologies,
• compliance obligations,
• and security standards.

FactBridge may use cookies, session technologies, analytics systems, and operational tracking mechanisms to:

• maintain secure sessions,
• improve platform performance,
• protect infrastructure,
• analyze usage trends,
• and enhance operational reliability.

Cookies may include:

• authentication cookies,
• session management cookies,
• security cookies,
• analytics identifiers,
• and operational monitoring technologies.

Users may disable certain cookies through browser settings; however, some platform functionality may become unavailable or restricted.

FactBridge may utilize trusted third-party infrastructure providers and operational vendors for:

• hosting services,
• cloud infrastructure,
• analytics systems,
• communication delivery,
• payment processing,
• monitoring services,
• or infrastructure protection.

Third-party providers may process limited operational data strictly for authorized service functionality.

FactBridge does not authorize third parties to:

• sell user information,
• exploit confidential evidence,
• or misuse investigation-related data.

However, FactBridge cannot fully guarantee the independent operational practices of external service providers.

FactBridge investigations may involve analysis of publicly available intelligence sources.

Public intelligence analysis may include:

• website analysis,
• domain investigations,
• public record review,
• social media analysis,
• reputation intelligence,
• digital footprint investigation,
• and open-source intelligence collection.

FactBridge does not control third-party public information sources and cannot guarantee:

• accuracy,
• completeness,
• authenticity,
• availability,
• or future status of public intelligence data.

Publicly accessible information may change, disappear, or become outdated after investigation completion.

Users may request:

• access to personal information,
• correction of inaccurate information,
• deletion requests,
• account removal,
• investigation-related inquiries,
• or privacy clarification requests.

FactBridge reserves the right to verify user identity before processing privacy-related requests.

Certain information may be retained where required for:

• legal obligations,
• operational security,
• abuse prevention,
• dispute resolution,
• compliance requirements,
• or infrastructure protection purposes.

FactBridge services are not intended for individuals below the age required under applicable laws for lawful consent and operational participation.

FactBridge does not knowingly collect personal information from minors without lawful authorization.

If unauthorized minor-related data is identified, FactBridge may remove or restrict associated information.

FactBridge may disclose limited information where legally required by:

• court orders,
• lawful requests,
• regulatory obligations,
• legal investigations,
• or governmental requirements.

FactBridge may also preserve information where necessary for:

• fraud prevention,
• operational protection,
• infrastructure security,
• or enforcement of platform policies.

Users acknowledge that information may be processed through infrastructure environments located in multiple operational jurisdictions depending on:

• hosting environments,
• infrastructure distribution,
• operational routing,
• security systems,
• or cloud processing architecture.

By using FactBridge services, users consent to operational data handling necessary for platform functionality and investigation processing.

Users remain responsible for:

• lawful evidence submission,
• accurate information provision,
• secure account usage,
• authorized data uploads,
• and compliance with applicable laws.

Users must not submit:

• malicious files,
• unlawful content,
• deceptive evidence,
• harmful software,
• or unauthorized confidential information.

FactBridge reserves the right to update, revise, modify, or replace this Privacy Policy at any time without prior notice.

Updated policies become effective upon publication within the platform or associated operational systems.

Continued use of FactBridge services constitutes acceptance of updated privacy terms and operational practices.

For privacy-related inquiries, data protection concerns, investigation confidentiality questions, or operational privacy requests, users may contact FactBridge through authorized communication channels provided on the platform.

FactBridge is committed to maintaining:

• secure investigation operations,
• confidentiality-focused workflows,
• protected communication environments,
• responsible data handling practices,
• evidence protection standards,
• and privacy-oriented investigation systems.

We continuously work to improve operational security, infrastructure protection, and responsible intelligence handling practices to support professional, confidential, and secure investigation services.